Overview
At 123 Tech Plaza, privacy and responsible data handling are core parts of how we operate. We collect only the information needed to deliver, secure, support, improve, and bill for our telecommunications services.
By using our services, you acknowledge that we may process information as described in this Privacy Policy. If you do not agree with this policy, you should not access or use our services.
Information we collect
The information we collect depends on how you interact with 123 Tech Plaza and which services you use.
Account information
- Names, email addresses, phone numbers, and company details
- Billing address and payment-related account information
- Login credentials and authentication information
- Customer support requests and communications
Service and network information
- Call detail records and telecommunications routing data
- API keys, request logs, usage data, and service metrics
- Authorized IP addresses, network ranges, and device metadata
- Fraud prevention, security, compliance, and diagnostic data
We may also collect information from business partners, payment processors, regulatory sources, security tools, and other sources where permitted by law.
How we use your information
We use information to operate our business and provide reliable telecommunications services. This includes:
Security and retention
We use administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include access controls, encryption, monitoring, logging, secure development practices, and operational security procedures.
No system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your credentials, securing your network environment, and notifying us promptly of suspected unauthorized access.
We retain information for as long as needed to provide services, operate our business, resolve disputes, enforce agreements, maintain security, and comply with legal, tax, accounting, telecommunications, and regulatory obligations. When information is no longer needed, we delete, anonymize, or securely destroy it where appropriate.
Your choices and rights
Depending on your location and applicable law, you may have rights regarding your personal information. These may include the right to:
- Access the personal information we maintain about you
- Request correction of inaccurate or incomplete information
- Request deletion of certain personal information
- Object to or restrict certain processing activities
- Request a portable copy of certain information
- Opt out of non-essential marketing communications
To make a privacy request, contact us using the information below. We may need to verify your identity before responding to your request.
Children's privacy
Our services are intended for business users and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
Changes to this policy
We may update this Privacy Policy from time to time. When we make changes, we will update the date at the top of this page. Your continued use of our services after an updated policy is posted means you acknowledge the updated policy.
Contact us
If you have questions about this Privacy Policy or want to exercise a privacy right, please contact us: